Frequently Asked Questions
How much is a Physio treatment session?
Your first appointment will include an initial assessment and also your first treatment session, lasting up to 45 minutes at a cost of 60. Follow up appointments if required, last 30 minutes at a cost of £48.
Do you offer sports & remedial massage?
Yes. Our 5-star rated Sports Massage is available for 45mins at a cost of £45 or 30 mins at a cost of 35.
Do I need to be referred by a doctor?
No, patients can refer themselves or be referred by their doctor or consultant.
Can my health Insurance provider pay?
In most cases your health insurance provider will reimburse the cost of your treatment. (it’s always best to check this first). All treatment is paid for by yourself on the day, and you will receive an email receipt displaying all the necessary details to enable the reimbursement from your health insurance provider.
How do i pay?
We accept card payments and cash. Please note we do not accept cheques.
Why isn't elevate registered with My health insurance provider?
A number of years ago we decided to remove ourselves from the list of some health insurance providers like AXA and Vitality etc… Simply because their terms and conditions did not align with our business practice. Over the years we have worked very hard to provide a 5-star rated service to patients in the local community and have also developed great working relationships with local GPs and consultants.
Can i park nearby?
Yes. The clinic offers plenty of free off-road parking situated on a large, private flat carpark to the rear of the clinic.
Does the clinic offer disabled access?
Yes. We have disabled parking, an entrance ramp and also a treatment room on the ground floor.
How do i know the treatment will be of a high standard?
We are registered with the Chartered Society of Physiotherapy (CSP) and also the Health and Care Professions Council (HCPC). This means we adhere to the CSP’s Rules of Professional Conduct. The HCPC is an independent, Uk wide health regulator, set up to protect the public, this insures we meet standards for training, professional skills, behaviour and health.
What should i expect from my first appointment?
Your first appointment will last up to 45 minutes. It will involve a thorough assessment, in which you will inform your physiotherapist of your current problem and then a suitable examination will be completed. Following this your physiotherapist will discuss an appropriate treatment plan and carry out the first treatment session. Follow up sessions will last 30 minutes.
You're In Safe Hands
Our Physiotherapists are all members of the Chartered Society Of Physiotherapy (CSP) and registered with the Health and Care Professions Council (HCPC).
This proves we have all reached high standards of professional care and we adhere to the CSP’s Rules of Professional Conduct.
